Privacy Policy

1. Introduction

Welcome to Snap Buy Limited (“the Company”, “we”, “us”).
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit www.snapbuyhk.com (“the Website”).
By using the Website, you consent to the practices described in this Policy.

We comply with the Personal Data (Privacy) Ordinance (Cap. 486) (“PDPO”) of Hong Kong.

2. Types of Data We Collect

2.1 Information You Provide

• Name

• Phone number

• Email address

• Shipping address

• Account registration details

• Payment-related information (excluding full credit card details)

• Information you submit when contacting us

2.2 Automatically Collected Data

Including but not limited to:

• IP address

• Browser type, language, device type

• Pages viewed and visit duration

• Cookies and tracking data

2.3 Transaction Information

• Purchase history

• Order details

• Livestream purchase interactions

• Payment status

3. Purposes of Data Collection

Your personal data may be used for the following:

1. Processing orders, payments, and deliveries

2. Managing your account

3. Providing customer service and after-sales support

4. Improving website performance and user experience

5. Sending notifications and order updates

6. Sending marketing promotions (with consent)

7. Fraud detection and security monitoring

8. Compliance with applicable laws

4. Cookies Policy

We use Cookies to:

• Maintain login sessions

• Enhance website functionality

• Analyze traffic and usage patterns

• Provide personalized recommendations

You may disable Cookies in your browser, but certain functions may not work properly.

5. Data Storage & Protection

We take reasonable measures to safeguard your data, including:

• Encryption technologies

• Secure servers

• Access control measures

• Internal confidentiality protocols

However, no system is fully secure. We strive to protect your data but cannot guarantee absolute security.

6. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data.
We may share your information with:

6.1 Third-Party Service Providers

Such as:

• Logistics companies

• Payment processors (PayMe, FPS, Alipay, WeChat Pay, etc.)

• Web hosting providers

• Customer service platforms

• Analytics tools

6.2 Legal Requirements

We may disclose data if required by law, court order, or government authority.

6.3 Protection of Our Rights

For fraud prevention, dispute resolution, or legal proceedings.

7. Data Retention

We retain data only as long as necessary to fulfill the purposes above, including:

• Legal retention periods

• Transaction record requirements

• Customer support needs

Data no longer required will be deleted or anonymized.

8. Your Rights

Under the PDPO, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Inquire how your data is used

• Opt-out of marketing communications

Contact us: snapbuycs@gmail.com

(We may charge a reasonable fee for processing data access requests.)

9. Third-Party Links

The Website may contain links to third-party sites.
We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on the Website.
Continued use constitutes acceptance of the updated Policy.

11. Contact Us

For any questions regarding this Privacy Policy:

Snap Buy Limited
Email: snapbuycs@gmail.com
Website: www.snapbuyhk.com