Last Updated: 2025
Welcome to Snap Buy Limited (“the Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) apply to your use of our website www.snapbuyhk.com (“the Website”).
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please discontinue using the Website immediately.
1. General
1.1 These Terms apply to all visitors, customers, and users of the Website.
1.2 We reserve the right to amend, update, or modify these Terms at any time without prior notice. The revised Terms will be posted on the Website, and continued use constitutes your acceptance.
1.3 If any part of these Terms is deemed invalid or unenforceable, the remaining sections shall remain in full force.
2. Account Registration
2.1 You may choose to create an account to facilitate purchasing and order tracking.
2.2 You agree to provide accurate, complete, and up-to-date personal information during registration or checkout.
2.3 You are responsible for maintaining the confidentiality of your account and password.
2.4 You must notify us immediately if you suspect any unauthorized use of your account.
3. Product Information & Pricing
3.1 We strive to provide accurate product details; however, we do not guarantee accuracy of all information, including pricing, descriptions, images, sizes, and stock levels.
3.2 Product images are for reference only. Colors may vary due to lighting, display settings, or production variations.
3.3 Prices may change without notice. Confirmed and paid orders will not be affected by price adjustments.
3.4 In the event of pricing or information errors due to system issues, we reserve the right to cancel any affected orders.
4. Orders & Payment
4.1 Submitting an order indicates your intention to purchase; however, all orders are subject to our final approval and acceptance.
4.2 We may refuse or cancel orders due to:
Out-of-stock items
Payment failure or irregularities
Suspicion of fraudulent activity
Misuse of the Website
4.3 Accepted payment methods include: credit cards, Alipay, WeChat Pay, FPS, PayMe, or other listed payment options.
4.4 All prices are listed in Hong Kong Dollars (HKD), unless otherwise specified.
5. Shipping & Delivery
5.1 We offer Hong Kong local delivery, store pickup (where applicable), and other logistics options stated on the Website.
5.2 Delivery times are estimates only and may vary due to logistics arrangements, weather conditions, or uncontrollable factors.
5.3 Customers are responsible for providing accurate delivery information. Any additional fees caused by incorrect addresses will be borne by the customer.
5.4 Once the parcel is handed over to the courier, we are not liable for delays, damage, or loss caused by third-party logistics providers.
6. Return & Refund Policy
6.1 All returns and refunds must follow the guidelines stated in our official Return & Refund Policy.
6.2 Return requests must be submitted within the specified timeframe and meet the required conditions (e.g., unused, unopened, in original condition).
6.3 We reserve the right to make the final decision regarding the approval of returns or refunds.
7. Promotions, Discount Codes & Gifts
7.1 All promotional offers, discount codes, and free gifts are subject to individual terms and validity periods.
7.2 We may modify or cancel any promotion at any time without prior notice.
8. Special Terms for Livestream Sales, Pre-Order & Agency Products
8.1 Certain items sold through livestreams, pre-orders, or product-sourcing/agency services may include special terms, such as:
Non-cancellable after purchase
Non-refundable
Extended processing or delivery time
8.2 By placing an order, you acknowledge and accept such special terms.
9. Website Usage Restrictions
You agree not to:
Use the Website for any unlawful activity
Copy, reproduce, or distribute Website content without authorization
Engage in fraudulent or misleading conduct
Use bots, scrapers, or harmful software to interfere with Website operations
10. Intellectual Property
10.1 All content on the Website, including text, graphics, images, logos, videos, and trademarks, is the property of Snap Buy Limited or its licensors.
10.2 No content may be used for commercial purposes without prior written consent.
11. Limitation of Liability
11.1 We do not guarantee uninterrupted or error-free access to the Website.
11.2 We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Website.
11.3 To the extent permitted by law, our total liability relating to any order shall not exceed the amount paid for that order.
12. Privacy Policy
12.1 We handle and protect your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
12.2 For details, please review our Privacy Policy available on the Website.
13. Force Majeure
We shall not be responsible for any delay or failure in performance resulting from events beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, wars, strikes, or system failures.
14. Governing Law & Disputes
14.1 These Terms are governed by the laws of the Hong Kong Special Administrative Region.
14.2 In case of disputes, the Company reserves the final right of interpretation.
14.3 Any legal proceedings shall be submitted exclusively to the Hong Kong courts.
15. Contact Us
If you have any questions about these Terms, please contact us:
Snap Buy Limited (搶拍有限公司)
Email: snapbuycs@gmail.com
Website: www.snapbuyhk.com
